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Service Support
Outside the warranty period, our company's technical personnel will conduct at least three follow-up visits per year to investigate the user's usage status In order to create a famous brand, enhance corporate awareness, and establish a corporate image, our company adheres to the spirit of "pursuing high quality and customer satisfaction in everything, and solemnly promises to you with the principles of "preferential prices, thoughtful services, and reliable product quality:
  • Product quality commitment

    Product Quality Commitment

     

    1. The manufacturing and testing of the product have quality records and testing data 2、 For the testing of product performance, we sincerely invite users to personally inspect the entire process and performance of the product. After the product is confirmed to be qualified, it will be packed and shipped.

    Service Support(图1)
  • Service Support(图2)

    Product price commitment

    Product price commitment

     

    1. In order to ensure the high reliability and progressiveness of the products, the materials of the system are selected from domestic or international famous brands2、 Under equal competitive conditions, our company sincerely offers you a discounted price without sacrificing product technical performance or changing product components.

  • Delivery commitment

    Delivery time commitment

     

    1. Product delivery time: Try to meet user requirements as much as possible. If there are special requirements that need to be completed in advance, our company can organize production and installation in a personalized manner to strive to meet user needs< br/>2、 When delivering the product, our company provides the following documents to the user:; ① Technical Maintenance and Repair Manual ② Installation diagram ③ Outsourced parts manual and manufacturer ④ Bring a list of vulnerable parts and spare parts, and attach the necessary quantity of spare parts

    Service Support(图3)
  • Service Support(图4)

    After-sales service commitment

    After sales service commitment

     

    1. Service tenet: fast, decisive, accurate, thoughtful, and thorough. Service objective: to win customer satisfaction with service quality. Service efficiency: if the equipment malfunctions during or outside the warranty period, the supplier's maintenance personnel can arrive at the site within 24 hours after receiving notification and start the repair4、 Service principle: During the warranty period, the supplier will provide free repair and replacement of parts damaged due to quality reasons. For parts damaged outside the warranty period, only the cost fee will be charged for the parts provided. For equipment damage caused by human factors on the part of the purchaser, the supplier's repair or replacement of parts provided will be calculated at cost price.

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